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Group Arrivals And Departures
 

Group Check-In, Arrivals and Departures

The Hilton Sorrento Palace has a specially designed group entrance to accommodate the needs of your group.  Bus Parking is not available at the Hilton Sorrento Palace.
 
All coach arrivals will be directed to the group entrance, as the front entrance becomes easily congested and large movements can be more efficiently accommodated at the group entrance.
 
Your guests will be asked to remit credit or a cash deposit upon arrival for their incidental charges, unless we have agreed to accept a letter of guarantee from your organization, and it is on file at time of check-in.
 
If your guests are arriving via group transportation and an arrival manifest has been supplied, we will be happy to have all of the rooms assigned in advance and key packets prepared.  If your guests will be arriving at scattered times throughout the day with no transportation arrangements made or arrival manifest, we will assign rooms on a first-come, first-serve basis, according to the contracted room type .

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Hilton Sorrento Palace | Via S. Antonio 13, Sorrento, Italy 80067